ck1971 Privacy Policy –
Your Data, Your Rights

1 Introduction & Scope

This Privacy Policy ("Policy") is issued by ck1971 ("we", "us", "our", "the Platform") and applies to all personal data collected from users ("you", "Player", "User") who access or use the ck1971 website at ck1971.vu, including all associated services such as sports betting, casino games, live dealer games, slot games, crash games, and any promotional programmes.

By registering an account on ck1971 or by continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood how ck1971 collects, uses, stores, and protects your personal information as described herein. If you do not agree with any provision of this Policy, you should discontinue use of the platform and contact us to close your account.

This Policy should be read in conjunction with the ck1971 Terms & Conditions, which together form the complete agreement governing your relationship with the platform.

2 Data We Collect

ck1971 collects personal data in the following categories. We collect only what is necessary for the purposes described in this Policy.

Data Category	Examples	Purpose
Identity Data	Full legal name, date of birth, national ID number, passport number	KYC verification, age verification, fraud prevention
Contact Data	Email address, mobile phone number, residential address (Dhaka, Chittagong, Sylhet, etc.)	Account communications, support, withdrawal notifications
Financial Data	bKash/Nagad/Rocket wallet numbers, bank account details, transaction history	Processing deposits and withdrawals, AML compliance
Technical Data	IP address, device type, browser type and version, operating system, session timestamps	Platform security, fraud detection, service optimisation
Usage Data	Games played, bet history, stake amounts, session duration, navigation patterns	Responsible gaming monitoring, personalisation, platform improvement
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer service quality, dispute resolution, compliance records
Verification Documents	Scanned copies of NID, passport, bank or mobile wallet statements	KYC/AML compliance, withdrawal processing

3 How We Collect Data

ck1971 collects personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated Technical Collection: Data collected automatically when you access ck1971.vu, including IP addresses, device identifiers, browser fingerprints, and session data via cookies, web beacons, and server logs.
• Payment Providers: Transaction confirmation data and partial payment identifiers received from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, Mastercard, and other integrated payment partners.
• Identity Verification Partners: Results of identity and document checks conducted by our certified KYC service providers.
• Game Providers: Aggregate game activity data (rounds played, RTP statistics) from our integrated game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• Publicly Available Sources: In limited cases, publicly available information may be used to verify the accuracy of data you have provided, or for fraud prevention purposes.

4 How We Use Your Data

ck1971 uses the personal data we collect for the following legitimate purposes:

• Account Management: Creating and maintaining your ck1971 player account, processing your registration, and managing your profile settings.
• Identity & Age Verification: Confirming that you are who you claim to be and that you meet the minimum age requirement of 18 years before permitting play or withdrawal.
• Payment Processing: Facilitating deposits and withdrawals via your chosen payment method, reconciling transactions, and maintaining accurate financial records.
• Legal & Regulatory Compliance: Meeting our obligations under applicable anti-money laundering (AML) standards, financial crime prevention frameworks, and any other applicable legal requirements.
• Fraud & Security: Detecting, investigating, and preventing fraudulent activity, unauthorised account access, collusion, bonus abuse, and other prohibited conduct.
• Responsible Gaming: Monitoring player activity to identify patterns consistent with problem gambling, enforcing deposit limits and self-exclusion requests, and providing intervention support where appropriate.
• Platform Improvement: Analysing aggregated, anonymised usage data to understand how the platform is used, identify technical issues, and make improvements to the player experience.
• Customer Support: Responding to enquiries, resolving disputes, and maintaining records of communications for quality assurance and compliance purposes.
• Marketing Communications: With your prior consent only, sending you information about promotions, bonuses, and new features on ck1971. You may withdraw consent for marketing communications at any time by contacting support.

5 Data Sharing & Disclosure

ck1971 does not sell, rent, or commercially trade your personal data to third parties. We share data only in the following strictly limited circumstances, and only to the extent necessary for the stated purpose:

• Payment Processing Partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank, Visa, and Mastercard receive the minimum data required to authorise and settle financial transactions.
• KYC & Identity Verification Providers: Certified third-party identity verification services receive copies of documents you submit for KYC purposes, processed under strict confidentiality and data protection agreements.
• Game Studio Partners: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other integrated game providers receive anonymised session identifiers necessary to deliver game content. They do not receive your full personal profile.
• Legal & Regulatory Authorities: Where required by applicable law, court order, or lawful request from a competent regulatory or law enforcement authority in Bangladesh or another applicable jurisdiction, ck1971 may disclose personal data without prior notice to you.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of ck1971's business, personal data held by ck1971 may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• Fraud Prevention Agencies: Where ck1971 has reasonable grounds to suspect fraudulent, money laundering, or other criminal activity, relevant data may be shared with fraud prevention agencies or financial intelligence units.

All third parties with whom ck1971 shares personal data are required to maintain appropriate technical and organisational security measures and to process data only for the specific purpose for which it was shared.

6 Data Retention

ck1971 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your ck1971 account being open and active.
• Financial Transaction Records: Retained for a minimum of five years from the date of each transaction, in accordance with standard financial record-keeping requirements.
• KYC & Identity Documents: Retained for a minimum of five years after account closure, in accordance with AML compliance obligations.
• Support Communications: Retained for a minimum of three years after the closure of each support case.
• Marketing Consent Records: Retained for the duration of your account plus three years, to demonstrate consent history if required.
• Technical & Log Data: Typically retained for 12 months, after which it is anonymised or deleted.

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data (which can no longer identify you) may be retained indefinitely for statistical and analytical purposes.

7 Cookies & Tracking Technologies

ck1971 uses cookies and similar tracking technologies (web beacons, pixel tags, local storage) to operate the platform and improve the player experience. By continuing to use ck1971.vu, you consent to the use of cookies as described in this section.

The cookies used by ck1971 fall into the following categories:

Cookie Type	Purpose	Duration
Strictly Necessary	Maintaining your login session, processing transactions, enabling core platform functionality	Session / up to 24 hours
Functional	Remembering your preferences such as language, display settings, and game history	Up to 12 months
Analytical	Aggregate, anonymised data on how players navigate and use the platform to guide improvements	Up to 12 months
Security	Detecting and preventing fraudulent access, bot activity, and account takeover attempts	Session / up to 30 days

ck1971 does not use advertising or cross-site tracking cookies. You may manage or disable non-essential cookies through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the platform, including logging in and processing payments.

8 Security Measures

ck1971 employs a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data fields (passwords, payment identifiers) at rest using industry-standard cryptographic algorithms.
• Role-based access controls ensuring that only authorised personnel with a verified operational need can access identifiable player data.
• Regular security assessments, vulnerability scanning, and penetration testing of our platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Comprehensive audit logging of all access to, and modifications of, personal data records.
• Documented incident response procedures to contain, investigate, and remediate any personal data breach within the shortest practicable timeframe.

While ck1971 takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play an important role in keeping your account secure: use a strong, unique password for your ck1971 login, do not share your credentials with any third party, and contact support immediately at [email protected] if you suspect any unauthorised access to your account.

9 Your Rights

As a ck1971 user, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team in writing at [email protected]. We will respond within 30 calendar days of receiving a valid request.

10 Minors & Age Verification

ck1971 strictly prohibits the use of its platform by individuals under the age of 18. We do not knowingly collect personal data from minors. As part of our registration and KYC process, all users are required to confirm their date of birth and, where required, provide documentary proof of age.

If ck1971 becomes aware that personal data has been collected from a user who is under 18 years of age, we will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and refund any deposits made, subject to verification. If you believe that a minor has registered on ck1971, please contact us immediately at [email protected].

11 Changes to This Policy

ck1971 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When material changes are made, we will publish the updated Policy on this page with a revised "Last Updated" date.

We encourage you to review this Policy periodically. Your continued use of the ck1971 platform after any amendment has been published constitutes your acceptance of the revised Policy. If you do not accept the revised terms, you should stop using the platform and close your account.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ck1971 handles your personal data, please contact our Data Privacy team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

For matters relating to account security, suspicious activity, or urgent data breach concerns, please also use the email address above and mark your message as "URGENT – Security" to ensure prioritised handling by our support team.